Conflict Management/Conflict Resolution

Conflict Management/Conflict Resolution

Duration: 1 day

Facilitator: Michelle Halloran

Course Content:

This 1-day workshop aims to guide participants through the following:

• The concept of conflict in a work setting – is it healthy or unhealthy?
• How to handle conflict respectfully, without getting triggered!
• How to lead difficult performance related conversations 
• How to respond appropriately to employee grievances and complaints at work;
• How to handle more serious conflict scenarios

Target group: All staff, and particularly those who are involved in people management or project management roles.

Staff who are interested in this workshop should register via: People XD | 28.0.93 (corehr.com) and search for “Resolution”. If there are no upcoming dates, please register for the “waiting list” and we will advise you of new dates in due course.